SURVEY after FT - EN

* Which LEMON GYM club did you visit?

* Where did you find out about the LEMON GYM fitness club?

Online advertisement (social media, news portals) Outdoor advertisement (signboards, stands) Radio advertisement Recommendation from a friend/relative/colleague From LEMON GYM partners

* If you found out through other channels, please specify which:

0/250

* Did you receive enough information about the fitness club and services before your visit?

Yes No

* If you did not receive enough information before your visit, what additional information would have been helpful?

0/250

* How would you rate the registration process for the free trial?

1

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5

N/A

Bad

Very good

* How would you rate access to the club (finding the location, entering through the gates)?

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5

N/A

Bad

Very good

* Did you feel comfortable during your first visit?

1

2

3

4

5

N/A

Bad

Very good

* If you felt uncomfortable, please specify what exactly made you feel that way:

0/250

* Was the club layout easy to understand?

Yes No

* How would you rate the cleanliness of the fitness club (changing rooms, showers, workout areas)?

1

2

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5

N/A

Bad

Very good

* How would you rate the gym’s atmosphere and environment (lighting, temperature, music, overall vibe)?

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5

N/A

Bad

Very good

* Was it easy to find the equipment needed for your workouts?

Yes No

* How would you rate the quality and condition of the equipment?

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4

5

N/A

Bad

Very good

* How would you rate your overall first-visit experience?

1

2

3

4

5

N/A

Bad

Very good

* What did you like the most during your first visit?

0/250

* What could be improved to make the first-visit experience even better?

0/250

* How likely are you to recommend this fitness club based on your first-visit experience?

1

2

3

4

5

N/A

Bad

Very good

* If you would not recommend it, please specify what led to this rating:

0/250

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